Privacy Policy for the "O Senhorio" App

1. Introduction and Commitment to Privacy

1.1. Aquedis LLC, hereinafter referred to as "the company," "we," or "our," the operator of the "O Senhorio" app, is committed to protecting the privacy and personal data of our users, including landlords (property owners) and tenants.

1.2. This Privacy Policy applies to all operations conducted through the "O Senhorio" app, available on the Google Play Store and Apple App Store, as well as to all services provided by the company.

1.3. Our policy complies with applicable data protection laws in the jurisdictions where we operate, including the General Data Protection Regulation (GDPR) of the European Union, the Brazilian General Data Protection Law (LGPD), the Angolan Data Protection Law, and other relevant legislation.

1.4. This document outlines the guidelines and procedures regarding the collection, use, sharing, and protection of your personal data, as well as your rights as a data subject and how to exercise them.

1.5. By using the "O Senhorio" app, you agree to the practices described in this Privacy Policy, authorizing the collection and processing of your personal data under the conditions set forth herein.

1.6. The company is committed to keeping this policy updated and in compliance with current legislation, conducting periodic reviews to ensure its practices align with data protection standards.

1.7. This Privacy Policy is an integral part of the app's Terms and Conditions of Use and should be read and interpreted in conjunction with that document.

1.8. Any questions or concerns regarding this Privacy Policy may be directed to our official support channels, as specified in the Contact section.

1.9. The company reserves the right to modify this Privacy Policy at any time by publishing the updated version on the app. It is the user's responsibility to periodically review its content.

1.10. This policy applies to all personal data collected through online and offline means, including information provided via the app, physical forms, phone contacts, and other communication channels with the company.

2. Information We Collect

2.1. Voluntarily Provided Information

The company collects and processes personal data that you voluntarily provide while using our services, including personal identification data such as name, date of birth, identification number, and identity documents. We also collect contact information necessary for communication, including residential address, email, and phone numbers. For property listing and management purposes, we process information about properties, including address, photos, videos, descriptions, and available amenities. Any additional information you choose to share with us will be treated with the same level of protection and confidentiality.

2.2. Automatically Collected Information

During your navigation on the app, we automatically collect technical data, including IP address, browser type and version, operating system, and device information. We record data about your interaction with the app, including pages visited, time spent, and browsing patterns, for the purpose of improving our services.

2.3. Cookies and Tracking Technologies

We use cookies to enhance your browsing experience and store your preferences, including login data and display choices. Login cookies are valid for two days, while screen preference cookies remain for one year. By selecting the "Remember Me" option, your login information will be retained for two weeks. Additional cookies may be used for specific app functionalities, such as content editing, with a predetermined validity period.

2.4. Embedded Content

The app may include embedded content from other platforms, which may collect data about you in accordance with their own privacy policies. Interaction with embedded content is subject to the terms and policies of the originating websites. The company is not responsible for the data collection and processing practices of third-party sites whose content is embedded in our platform.

3. How We Use Your Information

3.1. Property Listing and Management

We use the collected information to register, edit, and manage properties listed on the app, ensuring the accuracy and updating of available information.

3.2. Financial Mediation

Personal and financial data are used to process rental payments, security deposits, and other financial transactions related to leasing, ensuring security and transparency in operations.

3.3. Contract Management

The information is used to create, digitally sign, and manage lease agreements, with customizable clauses and compliance with applicable laws.

3.4. Communication

We use contact data to send notifications, updates, and relevant information about the use of the app, including alerts about payments, contract renewals, and platform news.

3.5. Service Improvement

The collected information is used to continuously improve our services, including optimizing functionalities and developing new solutions for landlords and tenants.

3.6. Legal Compliance

The processing of personal data is carried out to comply with legal and regulatory obligations applicable to the real estate leasing sector in each jurisdiction where we operate.

3.7. Security and Fraud Prevention

We use the information to protect our legal rights and prevent misuse of our services, including detecting and preventing fraud.

4. With Whom We Share Your Data

4.1. Service Providers

Aquedis LLC may share your personal data with service providers who assist our operations, such as payment processors, hosting services, and technical support, under strict security and confidentiality standards.

4.2. Legal Authorities

Personal information may be shared with government, regulatory, or other third parties when required by law, regulation, or court order.

4.3. Business Partners

In the event of mergers, acquisitions, or business reorganizations, personal data may be transferred as part of the transaction, maintaining the same protection guarantees established in this policy.

4.4. International Sharing

International transfers of personal data will only occur under one of the following conditions: to countries or organizations that provide an adequate level of data protection; by providing adequate safeguards for compliance with data protection principles; with the specific consent of the data subject; or when necessary for the execution of a contract or pre-contractual procedures.

5. How Long We Retain Your Data

5.1. User Data

We retain personal data while your account is active or as necessary to provide the services. For inactive users, data will be retained for an additional period of 2 years for potential resumption of use, unless the data subject expressly requests deletion.

5.2. Financial Data

Financial data is retained for the time necessary to comply with legal and regulatory obligations, including tax and accounting retention periods.

5.3. Data Deletion

Data will be deleted after the retention period ends, using appropriate technical methods to ensure it cannot be restored, except when necessary to fulfill legal obligations. See the User Data Deletion page to learn how to request deletion.

6. Your Rights Regarding Your Data

6.1. Right of Access

Data subjects may request a file containing all personal data that the company holds about them, including confirmation of the existence of processing and its purpose.

6.2. Right to Rectification

The data subject may request the correction of incomplete, inaccurate, or outdated data about themselves.

6.3. Right to Erasure

Personal data may be deleted upon the data subject's request, except for data that the company is required to retain by law or regulation.

6.4. Right to Data Portability

The data subject may request the transfer of their personal data to another service provider, respecting commercial and industrial secrets.

6.5. Right to Object

The data subject may object to the processing of their personal data, provided the processing is not a legal or contractual requirement.

6.6. Right to Withdraw Consent

Consent for the processing of personal data may be withdrawn at any time, through an express statement by the data subject.

6.7. Right to Information

The data subject has the right to clear and complete information about the processing of their personal data, including the entities with which the company shares data.

6.8. Right to Non-Discrimination

The exercise of any of the rights provided in this policy will not result in any form of discrimination or prejudice to the data subject.

6.9. Right to Review

The data subject may request a review of automated decisions that affect their interests.

6.10. Response Time

The deadline for responding to requests will be up to 15 business days, which may be extended with express justification.

7. Data Security

7.1. Security Measures

Aquedis LLC implements rigorous technical and organizational security measures to protect personal data against unauthorized access, alteration, disclosure, accidental or unlawful destruction.

7.2. Encryption

Our technology infrastructure uses advanced encryption systems to protect data in transit and at rest, ensuring the confidentiality of stored information.

7.3. Controlled Access

Access to personal data is strictly controlled and limited to employees who need the information to perform their duties, using multi-factor authentication.

7.4. Audits and Testing

The company conducts regular security audits and vulnerability tests on its systems to identify and correct potential risks to data security.

7.5. Business Continuity Plan

We maintain business continuity plans and disaster recovery procedures to ensure the availability and integrity of data in emergency situations.

8. Changes to This Policy

8.1. Modifications

Aquedis LLC reserves the right to modify this Privacy Policy at any time, aiming to comply with new legal or regulatory requirements or to improve data protection practices.

8.2. Notification

The most recent version of this policy will always be available on our app, accompanied by the date of the last update. It is the user's responsibility to periodically review its content. Significant changes will be communicated to users through in-app notifications and/or email.

8.3. Acceptance

Continued use of our services after the publication of changes to this policy constitutes tacit acceptance of the modifications made.

9. Contact

Aquedis LLC · 5442 Ventura Blvd., Ste 201-784, Sherman Oaks, CA 91403, USA